FAQ

Frequently Asked Questions (FAQ) - GRIDZERO

1. Can I request custom maps or props?
   Currently, we are unable to accommodate custom requests as our team is fully committed to existing projects. We apologize for any inconvenience this may cause. 
   
   
2. Can I submit ideas or suggestions for future products?
   Yes, we welcome ideas and suggestions from our community! While we may not be able to fulfill every request immediately, we appreciate feedback and use it to guide our future development efforts. You can create a ticket in our Discord server to submit your ideas or suggestions. Our team regularly reviews community feedback and considers it in our product development process.
   
   
3. How do I purchase or where can I buy your products?
   To purchase our products, simply visit our Tebex store https://gridzero.tebex.io/ and browse our selection of maps, props, and mods. Follow the instructions to complete your purchase securely through Tebex. Please note that we exclusively distribute our products through Tebex. 
   
   
4. What payment options are available?
   We offer a variety of payment options through Tebex, including credit/debit cards, PayPal, and other regional payment methods supported by Tebex. During the checkout process, you'll have the opportunity to choose the payment method that best suits your preferences and location. 
   
   
   

Refund Policy

All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other stores.

Terms & Conditions

Privacy Policy

All information that is required on this webstore is not shared with any other third parties and is stored securely. All payments are processed via SSL enabled gateways and ensure that your payment details are secure.

Privacy Policy